Question 1

Is Carenji a medical device?

Accepted Answer

No. Carenji is a non-medical companion (not a medical device). It documents and organises; it does not diagnose, dose, monitor or alert clinically.

Question 2

Does Carenji replace my existing care software?

Accepted Answer

No. Carenji is a companion – designed to run alongside your existing care software (e.g. Myneva, Sanocon, Vivendi), not replace it.

Question 3

Is Carenji compatible with other systems?

Accepted Answer

Carenji is designed to run alongside the most common care-software systems – it sits on top rather than replaces. We're happy to discuss compatibility details in a demo call.

Question 4

How is data security ensured?

Accepted Answer

We use industry-standard encryption and follow strict data protection protocols in compliance with the GDPR (DSGVO). Data location is EU.

Question 5

What is the legal status of collective subdelegation?

Accepted Answer

Carenji is prepared for a possible future regulation within the ongoing evaluation of the Wiener Pflegeheimgesetz. Whether and how a collective subdelegation may be permitted in future is decided by the legislator. Competence for prescription and delegation continues to be governed by the GuKG and rests with your qualified nursing staff. Until then, the feature remains switchable.

Question 6

Are there any pilot customers yet?

Accepted Answer

Not yet – we are in the demo phase and actively seeking pilot partners who would like to get to know Carenji with test data and give us feedback.

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